Privacy Policy

Privacy Policy

Your privacy is important to ORIGINS Pharmacy.

ORIGINS Pharmacy is governed by PIPEDA – the Privacy Information Protection and Electronic Documents Act set forth by the Government of Canada, and the Personal Health Information Protection Act (“PHIPA”) as enacted by the Government of Ontario.We value the privacy of our clients. 

When you use ORIGINS Pharmacy’s website, we may collect limited personal information that you provide to us on our online forms, plus general usage data as follows:

Personal information

    • Your first name and last name

    • Your email address

    • Your physical address 

    • Your telephone number

    • Prescription names / numbers (for online prescription refill requests)

    • Your current pharmacy (for prescription transfers)

    • Other information relating to your prescription refill request, prescription transfer request, or general query)

The information we collect from you may be used in one of the following ways:

  • To process transactions for prescription refills or prescription transfers.

  • To contact you about your prescriptions and prescription transfers.

  • To respond to your feedback / questions about our services.

Your information will not be shared, sold, exchanged, transferred, or given to any other company without your consent, other than for the express purpose of delivering the pharmacy services requested, in compliance with the Ontario College of Pharmacists guidelines, and with respect to the Personal Health Information Act.

ORIGINS Pharmacy may disclose your personal information to the extent that it is required to do so by law, and in connection with any legal proceedings or prospective legal proceedings, in compliance with the Ontario College of Pharmacists guidelines as above.